As with any electronic product, software is a key component to the function of that product. To make certain that you have the latest software update for your Trophy Cam, please read below.
How do I know if I need the update?
2014 Trophy Cam
Software update available for Trophy Cam models 119636, 119628 and 119626 with a serial number less than B140610000 to preserve the time and date setting when you turn the cameras off.
2014 Trophy Cam HD Wireless
If you purchased a Trophy Cam HD Wireless Trail Camera before April 2014 or your serial number (found inside the door of your camera above the LCD monitor) is less than BW201312.
2013 Trophy Cam HD
If the first six characters in the model number are 119537 or 119547 you may need the update. (Model number is shown on back of package and back of camera) AND your serial number (found inside the door of your camera in the battery compartment) is less than B130411821
2013 NatureView Cam HD
If the first six characters in the model number are 119439 or 119440 you may need the update. (Model number is shown on back of package and back of camera) AND your serial number (found inside the door of your camera in the battery compartment) is less than B130516900
2011 Trophy Cam Models
If the first six characters in the model number are 119436, 119446, 119467 or 119456 you may need the update. (Model number is shown on back of package and back of camera) AND your serial number (found inside the door of your camera in the battery compartment) is less than B110600001 (for 119436/119446) or less than B111200001 for 119467 or more than B110313457 for 119456.
2010 Trophy Cam Models
If the first six characters in the model number are 119425, 119435, 119445 or 119455 you may need the update. (Model number is shown on back of package and back of camera)
Plug the camera into a computer via the supplied USB cable.
Make sure that there is NO SD Card in the camera and that the camera is powered off.
When you plug the camera in, it will come up as an external disk drive.
If the drive name is EK115, you do NOT need the software update. You have the latest software available.
If the drive name is EK116, you may need the software update.
Provided items 1 and 4 apply to your camera, please follow the link below to download your specific software. Please note that the instructions for install will be contained in the downloaded "ReadMe" file.
Download the Latest Software here http://www.bushnell.com/global/customer ... m-software